Purchase conditions
TUDOSECONQUISTA, UNIPESSOAL LDA., hereinafter referred to as “Chilli Beans”.
Our registered office and main commercial address is at TUDOSECONQUISTA, UNIPESSOAL LDA, Avenida Lusíada, 1500-392, floor 0, Portugal, with tax identification number PT513683313.
This page informs you of the legal terms and conditions (“Terms”) under which we sell any items on the Sites (“Items”). Please note that these Terms only apply to the purchase of Items on the Website. The purchase of Chilli Beans Items from any other source (including, without limitation, our Stores or third party stores and websites that sell our items) (“Other Sources”), will be governed by the terms and conditions applicable from the relevant source. Please note that promotions and offers available for purchases on the Site may not be available for purchases in Stores and Other Sources and vice versa.
Please read these Terms carefully and make sure you understand them before ordering any Items from the Website. Please note that before placing an order, you will be asked to agree to these Terms. By placing an order on the Site or purchasing Items in Stores, you confirm that you accept these Terms.
These Terms may be subject to change. Whenever you wish to place an order, check these Terms to ensure that you agree with the information provided.
We reserve the right to change these Terms from time to time. These Terms were last updated on February 8, 2023.
How the contract between you and us is formed
Our shopping pages will guide you through the steps needed to place an order. Our order process allows you to check and correct any errors before placing your order.
Please review your order details on each page of the order process and before clicking "Confirm and Pay", as you will not be able to make changes to your order after this point.
After placing your order, clicking on "Confirm and pay", you will receive an email from us confirming receipt of the order. We will then send you an email confirming that the Items have been shipped (“Shipping Confirmation”).
Please note that items are subject to availability. As there is a delay between the time the order is placed and the time the order is processed, the stock position for certain items may change. If an Item becomes out of stock, we will notify you as soon as possible and you will be refunded if we have already received payment.
We reserve the right to refuse an order, for example, if the Item you ordered is unavailable or out of stock, if we are unable to obtain payment authorization, if there is an error in the product information, including price or promotion, or if we suspect fraudulent activity.
If we are unable to supply you with an Item in these circumstances, we will inform you by email. If you have already paid for the items, we will refund the full amount, including any delivery costs charged, as quickly as possible.
Items on the website
The images of the Items on the Sites are for illustrative purposes only. Although we have made every effort to display colors accurately, we cannot guarantee that your computer's display of colors accurately reflects the color of the items. Your items may vary slightly from the images.
All item sizes and measurements are approximate. However, we make every effort to ensure they are as accurate as possible.
We take all reasonable care to ensure that all details, descriptions and prices of Items are as accurate as possible. We reserve the right to refuse orders where item information has been incorrectly published, including, without limitation, prices and promotions.
All of our items are sold on the basis that they are suitable for domestic use only. Please contact us for more information if you intend to use any items in a commercial or public setting.
Please be aware that our items are not intended for anyone under the age of 16, so please use extra caution when purchasing items as gifts for anyone under the age of 16.
We take all reasonable care to ensure that the prices of Items are correct at the time the relevant information is entered on the Sites.
Item prices may change from time to time without notice. However, these changes will not affect orders that have already been shipped.
The price of an item includes VAT (or Value Added Tax) (where applicable) at the current rate for which we are responsible as the seller.
Please note that prices listed on the Website are only applicable to items purchased on the Websites and not through any other source.
The price of an Item does not include delivery and return fees. You will receive details of our delivery fees during the order process.
Please note that whilst we take utmost care to ensure that the content of the Sites (including descriptions of Items and associated services, such as shipping, payment terms, offers and promotions and delivery times) are accurate, the Sites may sometimes contain typographical errors or other errors or inaccuracies and may not be complete or up to date. Therefore, we reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. When this affects an order you have already placed, we will notify you of the error. In this regard, we reserve the right not to fulfill any orders you have placed based on information on the Sites that may contain errors or inaccuracies.
Payment
You can pay for Items on the website using the following payment options: Mastercard and Visa credit cards, Paypal and ATM.
All credit card holders are subject to validation and authorization checks by the card issuer. If your payment card issuer refuses or does not authorize payment for any reason, you will be notified as soon as possible.
We may carry out searches with credit reference agencies for the purpose of verifying your identity and the personal information you submit as part of an application. To do this, agencies may check your personal information against any specific information in any database (public or otherwise) to which they have access. They may also use your data in the future to help other companies for verification purposes. We may also use your personal information for fraud prevention or detection purposes. By submitting your request, you agree to this.
All items ordered remain our property until we receive full payment.
Delivery of orders placed on the website
Delivery charges will apply in addition to the prices of the items you are purchasing. The delivery fee will depend on the delivery option chosen.
You must provide us with complete and accurate delivery address information. For the avoidance of doubt, this includes not only the address your order will be sent to, but also the name of the recipient. We cannot be held responsible for your order being delivered to the wrong address or to the wrong person as a result of you providing incomplete or inaccurate information.
We will make every effort to deliver your order within the estimated deadlines. However, delays are occasionally unavoidable due to unforeseen factors or events beyond our control, for example, material shortages, travel or transportation disruption, import delays, software or technical failures, or greater than anticipated demand. Please note that delivery of your order may take longer during busy periods.
Other information
Use of the site is governed by our Terms of Use. Among other things, it details how you can use our name, logos and content on the site. Please take the time to read carefully so that you understand how you can use these same contents. By using the Site, you confirm that you accept the terms of our Terms of Use.
When using the Site, we will use your personal information in accordance with our Privacy Policy. Please take the time to read this document as it sets out how we will use your information and how this information may be shared with third parties. By placing an order and/or using the Sites, you confirm that you accept the terms of the Privacy Policy.
The Sites use cookies. Read our Cookies Policy to see how we collect and use information collected by cookies on our Sites. By using the Site, you confirm that you accept the terms of our Cookies Policy.
If you are a consumer, you may only purchase Items from the Sites if you are at least 16 years of age. Otherwise, you must ask your legal guardian to make the purchase for you.
These Terms and any documents expressly referred to in them, such as our Privacy Policy, Cookie Policy and Terms of Use constitute the entire agreement between you and us and supersede and extinguish all prior agreements, promises, warranties, guarantees, representations and understandings between us, whether written or oral, relating to your subject.
You acknowledge that, in placing an order and entering into a contract with us, you are not relying on any statement, representation or warranty (whether made innocently or negligently) which is not set out in these Terms or any document expressly referred to in them including, without limitation , in our Privacy Policy, Cookie Policy or Terms of Use. We agree that neither of us will have any claim for innocent or negligent misrepresentation or negligent misrepresentation based on these terms.
We will not be liable for any failure or delay in fulfilling any of our obligations caused by any act or event beyond our control.
We may transfer our rights and obligations under our contract with you to another organization, but this will not affect your rights or our obligations under these Terms. You may only transfer your rights or obligations under these Terms to another person if we agree in writing.
When purchasing items through our store, the contract formed is between you and us. No other person shall have any right to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Each provision of these Terms operates separately. If any court or relevant authority decides that any of them are illegal or unenforceable, the remaining provisions will remain in full force and effect.
If we do not insist that you comply with any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and it does not mean that you do not have to fulfill these obligations. If we waive a breach by you, we will only do so in writing, and this will not mean that we will automatically waive any subsequent breach by you.
These Terms are governed by Portuguese law. This means that your use of the Sites and any contract for the purchase of Items through the Sites; and any dispute or claim arising out of or in connection with the same will be governed by Portuguese law. We agree that the courts of Portugal will have non-exclusive jurisdiction to resolve any disputes arising from these Terms or your use of the Sites.